Enhancing Customer Engagement: The Power of Custom Web Apps Integrated with CRM (Salesforce, Zoho, Pipedrive, Hubspot)

In today’s digitally-driven marketplace, businesses are constantly seeking innovative ways to engage with their customers effectively. One strategy that’s gaining traction is the development of custom web applications that act as portals for customer interaction, with the CRM (Customer Relationship Management) system serving as the source of truth. This approach not only streamlines communication but […]

Enable your business to be “self service”

Are you struggling to manage your customer service? Enable your business to be “self service” online using a self service customer portal, automation and AI! Simply put, self service means that customers can complete an action or task on their own without assistance from a company employee. Supermarkets stores, retail outlets, and petrol stations now […]

Ingestion of Healthcare Scan Data into Salesforce CRM Using Automation

We are privileged to partner with an eye care clinic helping them revolutionise and streamline their back office processes using technology. One of the projects we have successfully delivered enabled the ingestion of patient eye data from scanner hardware in the clinic to their CRM (Salesforce). The clinic uses Salesforce to manage all their patient […]